At CapFusion, we pride ourselves on really hearing clients out. That means taking the time to learn about their situation, find out what they need, and come up with a creative way to assist them, even if their loan application doesn’t fit neatly into the “approve” category.
It’s part of what makes CapFusion so different from most other online lenders. And when we hear from clients who have benefited from our approach, it makes us really proud.
Take, for example, Michael Harry of Cape Cod Software Consultants. Earlier this year Harry found himself in a tough spot where he needed financing to smooth out his company’s cash flow. He’d gotten rejected by a number of other lenders before coming to CapFusion. Now, his business is back on track — and he sent us the following note saying how grateful he was for our assistance:
“I really appreciate your efforts to work with me during this very difficult time. It means more than you can imagine. To that end, I am back on track and generating billable hours.
The reason for this email is that I really want someone to read about my experience with the five loans that you have processed for me.
For the record, CapFusion has been up front and completely honest in their dealings on all five of my loans. You did everything that you said you would do and there was no “unreadable” fine print or surprises. I was very happy with CapFusion before your latest efforts to help me. But now, after your recent efforts to help me out of a tough spot, I cannot give CapFusion any higher praise. I look forward to a mutually beneficial business relationship for many years.”
We don’t mind saying that we absolutely love this kind of feedback, because it reinforces that our approach to online lending is working. We know that business owners want a financing partner they can trust and come back to time and again. CapFusion was built to be that partner. And getting to help business owners like Harry is what makes it all worthwhile.